Your Data. Fully Isolated. Secure by Design.
KnowStack is built with security as a core principle — not an afterthought. From authentication to data processing, every layer is designed to protect your company's information.
Data Ownership & Isolation
Your data belongs to you. Always.
- Each company operates in a fully isolated environment
- No data is shared between companies or workspaces
- Access controlled at company, Knowledge Base, and section level
Your knowledge is visible only to users you explicitly authorize.
Access Control & Permissions
Advanced access control on all plans.
- Role-based access control (RBAC)
- Permissions at company, Knowledge Base, and section level
- Different roles per user and per company
Teams collaborate safely — without overexposing sensitive information.
Authentication & Account Security
Modern, proven authentication standards.
- Secure email & password authentication
- Google OAuth support
- Strong password requirements
- Session-based authentication with automatic expiration
- Protection against CSRF and session hijacking
Encryption & Data Protection
Protected both in transit and at rest.
- Encrypted connections (HTTPS / TLS)
- Secure encryption for stored credentials and tokens
- Industry-standard hashing for passwords
- Encrypted file storage
Sensitive data is never stored in plain text.
AI Processing Safety
Transparent and controlled AI features.
- AI only processes data you explicitly connect or upload
- Responses generated only from your Knowledge Bases
- Manual edits and approvals always take priority
- No cross-company AI data access
Your knowledge is never used to train public AI models.
Secure Integrations
Safe connections with external services.
- OAuth-based access for email providers
- Secure API connections
- Minimal required permissions
- Revocable access at any time
Disconnect integrations whenever you choose.
Background Processing & Job Isolation
Long-running tasks handled securely.
- Knowledge Base generation in isolated jobs
- Email fetching with strict access controls
- Website crawling with scoped permissions
- Document text extraction in sandboxed processes
Compliance-Ready Architecture
Designed to support compliance requirements.
- Clear data boundaries per company
- Audit-friendly permission structure
- Predictable data processing flows
- Enterprise-ready security architecture
Enterprise customers get additional compliance and SLA options.
Availability & Reliability
Your knowledge remains available when your team needs it.
- Continuous background monitoring
- Automatic job retries and failure handling
- Secure cloud infrastructure
- Scalable architecture built for growth
Transparency & Control
You always know what's happening with your data.
- See what data is connected at all times
- Monitor active AI processes
- Review permissions for every user
- Track AI usage costs in real time
No hidden processing. No silent access.
Questions About Security?
If you need security documentation, architecture details, or have specific compliance requirements — we're here to help.