Your Data. Fully Isolated. Secure by Design.

KnowStack is built with security as a core principle — not an afterthought. From authentication to data processing, every layer is designed to protect your company's information.

Data Ownership & Isolation

Your data belongs to you. Always.

  • Each company operates in a fully isolated environment
  • No data is shared between companies or workspaces
  • Access controlled at company, Knowledge Base, and section level

Your knowledge is visible only to users you explicitly authorize.

Access Control & Permissions

Advanced access control on all plans.

  • Role-based access control (RBAC)
  • Permissions at company, Knowledge Base, and section level
  • Different roles per user and per company

Teams collaborate safely — without overexposing sensitive information.

Authentication & Account Security

Modern, proven authentication standards.

  • Secure email & password authentication
  • Google OAuth support
  • Strong password requirements
  • Session-based authentication with automatic expiration
  • Protection against CSRF and session hijacking

Encryption & Data Protection

Protected both in transit and at rest.

  • Encrypted connections (HTTPS / TLS)
  • Secure encryption for stored credentials and tokens
  • Industry-standard hashing for passwords
  • Encrypted file storage

Sensitive data is never stored in plain text.

AI Processing Safety

Transparent and controlled AI features.

  • AI only processes data you explicitly connect or upload
  • Responses generated only from your Knowledge Bases
  • Manual edits and approvals always take priority
  • No cross-company AI data access

Your knowledge is never used to train public AI models.

Secure Integrations

Safe connections with external services.

  • OAuth-based access for email providers
  • Secure API connections
  • Minimal required permissions
  • Revocable access at any time

Disconnect integrations whenever you choose.

Background Processing & Job Isolation

Long-running tasks handled securely.

  • Knowledge Base generation in isolated jobs
  • Email fetching with strict access controls
  • Website crawling with scoped permissions
  • Document text extraction in sandboxed processes

Compliance-Ready Architecture

Designed to support compliance requirements.

  • Clear data boundaries per company
  • Audit-friendly permission structure
  • Predictable data processing flows
  • Enterprise-ready security architecture

Enterprise customers get additional compliance and SLA options.

Availability & Reliability

Your knowledge remains available when your team needs it.

  • Continuous background monitoring
  • Automatic job retries and failure handling
  • Secure cloud infrastructure
  • Scalable architecture built for growth

Transparency & Control

You always know what's happening with your data.

  • See what data is connected at all times
  • Monitor active AI processes
  • Review permissions for every user
  • Track AI usage costs in real time

No hidden processing. No silent access.

Questions About Security?

If you need security documentation, architecture details, or have specific compliance requirements — we're here to help.